Providing Diagnostic Information to NuoDB Support

In rare cases where a NuoDB process terminates unexpectedly, the crash file will be written to a crash subdirectory in the NuoDB log directory. See Agent Log Description for the location of the NuoDB log directory on your platform. All crash files should be sent to support for analysis.

For informationon using NuoDB Command to collect diagnostic information, see Troubleshooting With NuoDB Command.

The following NuoDB support channels are available for all users