Handling Unreachable Processes

An unreachable NuoDB Admin process continues to be recorded in the durable domain configuration. When NuoDB Command's show domain summary command indicates that an admin process is unreachable then any processes that communicate with the unavailable admin process are also shown as being unreachable.

Note: The show domain summary command is issued using NuoDB Command (nuocmd). For more information on NuoDB Command and other command line tools, see Command Line Tools.

Although they are unreachable, they might still be running even though they have no admin process to communicate with. It is safe for these processes to continue running but it is not safe to start another process for the same database. You can start a database process only when the output of the show domain summary command indicates that all existing processes that serve that database are running. If you try to start a database process and all existing processes that serve that database are not running then NuoDB prevents creation of the new process to avoid running a database in split-brain mode.

As soon as you determine that there are database processes that have no admin process to communicate with you should try to restart the admin process on that host. If you can restart the admin process, it automatically starts communicating with the formerly unreachable database processes. Invoking show domain summary should now show that those processes are running.

If you cannot restart the admin process, you should not kill the database processes only because the local admin process is down. The processes can continue to run and when an admin process becomes available on the host then that admin process will connect with those processes. However, if the processes are not running then you do need to remove the unreachable processes from the durable domain configuration. You do this by removing their host from the domain. See Removing an Unreachable Admin Process Host from the Domain.